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General Support / analyse several systems with uninstaller portable
« Last post by Egust on November 06, 2013, 10:30:05 pm »
what happens when I analyse installations on several computer systems.

For example I have 2 computers:
- one with system and programs on c:
- on where those are seperated to c: and e:

How can I keep the information about the analysed installations seperate?
How can I prevent mixing?

Bugs / Re: Uninstaller stucks at "Comparing Please Wait"
« Last post by Admin on September 27, 2013, 07:40:36 am »
Hi Edi,

Could you email me the files "HKLM_1.txt", "HKU_1.txt", "files_1.txt", "HKLM_2.txt", "HKU_2.txt" and "files_2.txt" so I can try to investigate? I realize the files are rather big, but zip'ing (or rar'ing or 7z'ing etc) should help a lot.

I don't think the behavior is related to a security application though, but I guess you never really know...
My guess it's a brainfart on my part in the comparison-code --- something that should be fixed in the upcoming version as the comparison code (amount other things) have been completely rewritten. I can make no promises as to when the upcoming version will be released, though.
Bugs / Try in Safe Mode please.
« Last post by Kissol on September 26, 2013, 06:20:53 pm »
Hi Edi, it seems that the behaviour is related to a security application perhaps.

Please try to uninstall in Safe Mode to clarify that is not a Zsoft Uninstaller reported issue.

Also read this topic.

Good luck!  ;)
Bugs / Uninstaller stucks at "Comparing Please Wait"
« Last post by Edi August on September 25, 2013, 09:55:09 pm »
I think this is not really a new Topic - but I didn't understand the Problem.

Actually the program already worked.
 But now it again stucks at "Comparing Please Wait" with a high CPU  load.

I had cross linked data in the "All Users" account.
 Anyhow it worked when I excluded the crosslinked path.
 Now it is hanging again.

Is there a Explanation?
 (I thought at this stage it is only comparing lists that have been created in the steps before?)

Best regards
Bugs / Re: Window minimize on Vista AND Seven
« Last post by danicotra on August 23, 2013, 08:18:08 pm »
Same problem using portable version of Uninstaller on Windows 7... hope this could be fixed sooner or later...
Meanwhile, thanks to Marco for the workaround
... and must thank you ZSoft for your very nice piece of software!
General Support / Re: uninstall requiring reboot
« Last post by Admin on April 18, 2013, 07:43:19 am »
The strings are captured as the first thing...

So it goes like this:
1) You click "Uninstall"
2) ZU captures the strings and saves them to a file
3) ZU Launches the uninstall-process
4) The uninstall-process does its thing
5) When ZU "sense" that the uninstall-process has finished the small box in the bottom of the screen will appear --- but as the file was saved as the first thing you should be able to find it in the post uninstall manager any time after step 2...
General Support / uninstall requiring reboot
« Last post by Montgomery Minds on April 17, 2013, 09:20:10 pm »
I like ZSoft Uninstaller better than Revo Uninstaller because i get to see and edit the strings before the search begins.  I like the "Only return Whole-Word-Style matches" checkbox.  Then i know what i'm getting when i uncheck that.

So, I had a question so I asked ZSoft Guru in email:
I am set to uninstall Symantec Endpoint Protection.  It's a beast, from what i read.  I would like to use zsoft uninstaller to help.  But undoubtedly, SEP will require a reboot before it finishes uninstallation.  How will zsoft uninstaller handle this reboot?

In the same vein, it would be nice if zsoft uninstaller could:

1. save the list of strings it has decided to search for.

2. at an arbitrary time, read in a list of strings, or have the user type a list of strings, and do the same search it does after an uninstall.

I note that if it had those 2 features, even if zsoft uninstaller itself did not handle the reboot in the uninstaller for the program i am uninstalling, i could do it myself manually, by saving the list before the reboot, rebooting, then reading in the list after the reboot, and letting zsoft uninstaller search.

Thanks for your time!

And ZSoft Guru hath replied thusly:
I presume you're talking about the Post Uninstall scanning?
If that's the case, the list of search-items that is automatically filled out is already saved.
Go to "Functions -> Post uninstall manager" for a list of all the programs you have uninstalled, navigate to the program you want, double-click it, and the post-uninstall window will pop up.

I hope this helps :)

 - ZSoft Software

That DOES help.  A lot!

And then i thot, well i should have posted that in the forum so that everybody can benefit.

So i am posting this follow-up question here:

When does ZSoft Uninstaller capture the strings?  Before or after the built-in uninstaller runs?  Because the built-in uninstaller will ask to reboot.  So if the answer is "after" the reboot will have ended ZSoft Uninstaller's execution.
I'm not the author but i think i can help out here (altho this is an old topic).

When you Analyze a program installation there is a "Before Installation" button and an "After Installation" button.  The only changes that get reverted are the changes made between the presses of those two buttons.  Nothing between the clicking of "After Installation" and the current time will get reverted.

Note that it just might happen that some Task Scheduler program may run or some running Service may happen to take action between pressing those two buttons, and if that action changed files or registry, those would be reverted too.
Bugs / Re: Contact Me form is not working
« Last post by Admin on March 26, 2013, 07:46:19 am »
Oh, forgot to write here as well...
The contact form should be fixed now, and I've replied to your PM :)
Bugs / Contact Me form is not working
« Last post by daydream on March 21, 2013, 09:20:16 am »
The "Contact me" form on you main support website ...
...seem to be broken.

Please fix! And also i've asked you a question in PM.
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