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Topics - greyowl

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General Support / Compatibility with Windows 7
« on: September 16, 2012, 09:22:01 PM »
I am wondering if Zsoft Uninstaller is fully compatible with Windows 7.  Does it work effectively and safely?

General Support / Spam from zsoft Forum
« on: January 09, 2011, 10:29:02 PM »
I have been getting spam in the form of notices from the zsoft forum.  Is there any way to stop this?
Below is an example:

A new topic, 'nexium and esophagus related chest pain', has been made on a board you are watching.

You can see it at

The text of the topic is shown below:

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The ZSoft Software Support Forum Team.

General Support / Caution re jv16 Power Tools
« on: September 23, 2009, 03:19:45 AM »
jv16 Power Tools will identify the ZU uninstall log files in their History Cleaner (paid version) or their all-in-one Cleaner (Lite version).  If the ZU logs are not excluded, they will be removed.  As a fix, "zsoft" can be placed on their "Ignore List". 

I have used other cleaners such as CCleaner and PureRA which do not identify ZU logs for removal.

I have posted this problem on the jv16 PT forum.

I am wondering if there is anything that ZU can do to reduce the chances of a cleaner from removing the logs.  Maybe, they could be call something other than "logs".

General Support / Not Responding
« on: May 31, 2009, 04:53:20 PM »
I have been having problems uninstalling AOL Canada after analysing the installation.  ZU starts the uninstall, then stops for about 10-15 mins., then resumes and finishes.   It usually stops on files related to RealPlayer which is part of the AOL installlation.  While it stops, task manager says it is "not responding" and the title bar of ZU says "not responding".   I am not on a network.   I am running XPsp3.

General Support / Progress Report
« on: March 01, 2009, 06:23:10 AM »

What is the progress report on the new version on which you have been working for the past while?


General Support / ZU "not responding"
« on: January 23, 2009, 03:41:18 AM »
I have been using ZU for a year and usually it has worked well.  Lately, when uninstalling an analyzed app, it seems to take quit a long time, but eventually it gets done.  However, today after about 10 mins I checked the Task Manager, and it indicated that ZU was not responding.  I ended task and the app was still listed in the analyzed list of apps.   Interestingly, the app I was removing was a trial version of Total Uninstall.

I tried uninstalling Total Uninstall with ZU again and monitored it with Task Manager.  For about a minute, ZU was "running", then for several minutes ZU was "not responding", then ZU started "running" again for a couple of minutes, and finished the uninstall.

I then used ZU to uninstall another app (PDF-XChange Viewer) and it sped through the process perfectly and never went through a period of "not responding".

So this seems to be an issue specific to using ZU to uninstall Total Uninstall.

What would be the explanation for this isssue?  Is this likely to occur when uninstalling other apps?

I am using XP sp3.

I hope to get a response soon.

General Support / Anyone home?
« on: November 13, 2008, 03:16:45 PM »
Is there anyone responding to problems on this forum?

General Support / Firefox 3.0.3
« on: November 11, 2008, 11:05:14 PM »
I am using ZU 2.4.1. and Firefox 3.0.3. on XP sp3.

When I do a scan for temp files, I do not get any for firefox.  Is this because the old version of ZU is not compatible with Firefox 3?

Thanks for the help.

The Weather / Recommended Apps
« on: November 09, 2008, 07:20:53 PM »
I am trying to find some utilities that have been proven to be both effective and safe (either freeware or commercial).  Please recommend what you have found as the best in the below catagories:

Windows Cleaner

Defrag & Optimizer

Registry Cleaner & Optimizer

Secure Delete of files and free space


Thanks for your help.

Feature Requests / Secure File Deletion
« on: October 17, 2008, 07:59:25 PM »
I suggest some added features for future version:
-Secure permanent file deletion for individual files and when emptying the recycling bin
-cleaning features for cookies, temp files of all applications

General Support / a couple of questions
« on: August 18, 2008, 12:00:22 AM »
I have some programs that I want to uninstall, but they were installed before I started using ZU to Analyse the installation.  So I am wondering if using ZU to uninstall them is any different than using Windows Add Remove Programs.   Does ZU clean out more?  If not, would I be better to use something like Revo Uninstaller for these programs?

Secondly, I do not understand the setting Uninstall Priority?  I couldn't find anything about it in the Help file.  What does it mean, what does it do, and how do I decide on the setting.

Thanks for the help and ZU.

General Support / Updates to apps previously installed
« on: August 13, 2008, 02:48:58 AM »
When a new update becomes available for an app that I have installed with ZU, I just do another "before and after" with ZU and label it as an update or upgrade of the original app.

When the time comes to uninstall the app, do I use the reverse order for uninstalling ie the update first and then the original app?   Or, does the order matter.  By doing this will I get all the files out of my computer?

Feature Requests / feature it modify log with updates
« on: August 13, 2008, 02:33:31 AM »
Ashampoo Uninstaller has a feature as described below:

"Supplementary install records: Allows you to add add-ons, plug-ins and patches to the installation records of existing programs."

I presume this feature would also work for updates and upgrades to the app which was previously installed.
I don't know how it works, but seems like a good feature.

I know that this can be done with ZU by simply doing another "before and after" when doing a update, etc.
But I am wondering if it would be possible to revise the original log with the changes.

General Support / Corrupt ZSoft file
« on: February 19, 2008, 02:13:10 AM »
I did a scan with Avast Antivirus and it identified a ZSoft file as being corrupted. It is one of the hidden files. 
I am wondering if this is important and if there is anything I need to do with the file.

Below is the file which was identified:

01/22/2008 01:21
Scan of all local drives
File C:\Program Files\ZSoft\Uninstaller\backup\1200833679\30.zubak\update\langspecific\nor\updspapi.dll Error 42127 {CAB archive is corrupted.}

Thank you for the help.

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